Diamonds Premier Bath Mat
58cm x 86cm, 370gm, Maze Pattern
100% cotton, heavyweight long pile luxury towels.
Ideal for Hotel, Lodge, Boutique Homestay, Beauty Spa and Spa Retreats.
Claims return policy
Goods supplied in error are returnable for replacement or credit, providing the error is notified to the Company in writing within ten (10) days, no claims will be recognised unless returned goods are in saleable, undamaged and clean condition. Samples and orders must be returned in original packaging.
Goods returned for size changes or exchange that is not a result of an error by the Company are subject to an exchange charge at the Companies discretion and all additional freight and courier costs
The Company at its sole discretion may accept the return of goods surplus to requirements of the purchaser in which event the credit may not be greater than 85% of the original cost.
Delivery and Transit
We will use our best endeavours to dispatch orders no later than five business days after the day your order is received by us and you have received confirmation of your order from us via email or equivalent. We are not responsible for any failure to deliver or delay in delivery caused by any event outside of our reasonable control.
In the event that we fail to deliver any products, you may elect to cancel your order in respect only of the products not delivered unless we have contacted you and you have agreed to delivery at a later date.
Where we fail to deliver or delay delivery of your order or part of your order or where any loss is incurred by you in relation to such delivery and is within our control, our liability shall be restricted to payment of the cost of replacing the order or part of the order, as we may determine (in our sole discretion).
Advice regarding order shortages or damage in transit must be given in writing to our customer service team no later than five days after receipt of products.
Delivery is complete when the products reach the address you have specified for delivery. We will be responsible for arranging the delivery of products unless you arrange otherwise with us.
Nothing in these terms entitles you to return the products as being surplus to your needs, or for any other reason other than set out herein.